FAAN implements festive measures to reduce delays, improve passenger experience, and ensure smooth travel across Nigerian airports during the holiday season.
The Federal Airports Authority of Nigeria (FAAN) has introduced strategic measures to ensure smooth and efficient airport operations during the upcoming Christmas and New Year holiday season.
With passenger traffic expected to rise significantly, FAAN is working closely with airlines, ground handling companies, and other key stakeholders to reduce delays, improve communication, and create a comfortable travel experience for all passengers.
Speaking during a strategic retreat in Abuja for FAAN’s Governing Board and aviation stakeholders, Managing Director Olubunmi Kuku highlighted that the agency is focusing on long-term modernisation and operational improvements.
The retreat, themed “Future-proofing FAAN: Leadership, Modernisation and Strategic Renewal,” emphasised leadership, collaboration, and infrastructural upgrades to strengthen airport operations across Nigerian airports.
A key initiative by FAAN is the review of airline schedules in collaboration with the Nigeria Civil Aviation Authority (NCAA).
Kuku noted that proper scheduling and timely communication are critical in reducing passenger delays and congestion at terminals.
Airlines are being urged to share accurate and timely information whenever disruptions occur, helping passengers plan better and minimising frustration.
Beyond scheduling, FAAN has intensified its engagement with all stakeholders through weekly coordination meetings.
Previously held quarterly, these meetings now involve airlines, ground handlers, security teams, and facility managers to resolve operational challenges in real time.
This proactive approach ensures smoother airport operations and a better passenger experience during peak travel periods.
Infrastructure improvements are another priority for FAAN. The authority has commenced repairs on faulty cooling systems to maintain comfortable airport environments and deployed additional facility managers to ensure cleanliness across terminals.
Kuku stressed that sanitation and hygiene are vital for positive passenger experiences and reflect the standard of Nigerian airports.
Power supply challenges, particularly in Lagos, have also been addressed. FAAN is collaborating with electricity distribution companies and strengthening backup systems to ensure uninterrupted airport services.
These improvements, combined with cleaner facilities and better scheduling, aim to create a welcoming and secure environment for all travellers.
On the financial side, FAAN continues to strengthen its revenue base. Aeronautical revenues, including landing fees, parking charges, and passenger service fees, have increased, while non-aeronautical revenue—generated from retail concessions, advertising, and other commercial activities—has grown by over 50 percent.
Kuku highlighted that this financial progress positions FAAN as a self-sustaining agency capable of reinvesting in modernisation and service improvements.
As holiday travel approaches, FAAN remains committed to delivering seamless operations across Nigerian airports.
Through improved communication, infrastructure upgrades, enhanced stakeholder coordination, and better power and sanitation systems, passengers can expect a safer, cleaner, and more comfortable journey.
The authority assures the public that these measures are part of an ongoing strategy to modernise airport operations and strengthen confidence in Nigeria’s aviation sector.
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